FAQ AND CONTACT US
Please take a look at our frequently asked questions below. If your question is still unanswered, send us an enquiry using the contact form at the bottom of the page.
Please take a look at our frequently asked questions below. If your question is still unanswered, send us an enquiry using the contact form at the bottom of the page.
Yes, they are two different names for the same activity.
No, Kiteboarding is more about technique than strength. You wear a harness so the power of the kite goes to the core of the body rather than the arms.
* The time of the lessons will start to run up to a maximum of 1 hour if you cancel or “NO Show” with less than 2 hours notice.( Only regarding Kite-lessons and/or rentals).
up to the 30th day prior to departure date 50 %
from the 29th to the 22nd day prior to departure date 65 %
from the 21st to the 15th day prior to departure date 75 %
from the 14th to the 3rd day prior to departure date 90 %
from the 2nd day prior to departure date: 95 %
on the departure date and in the case of a failure to appear or pre-departure 100 % of the price.
In case of natural disasters refunds are only given via our voucher system, no cash as refunds will be given.
Seabreeze Kiteclub offers 6,9 and 12 hour packages but you must do these amount of hours to receive these prices, otherwise, it will be at the hourly pricing shown on the lessons prices pages.
If you are unable to complete the full 6,9 or 12 hours on your first visit due to lack of wind or illness etc we will charge you per hour at the higher rate for your first visit. If you have pre-booked you will be able to return to any of our Seabreeze kite clubs within 12 months of the lessons and continue your hours and we will charge you reduced prices for the full amount of hours that you complete totally during the visits. Refunds will be only given in the form as a voucher. This voucher can be used in 12 Months time at any of our locations. No money will be refunded of your accommodation in any case, only a voucher.vouchers can ONLY redeemed for lessons and/or rentals. In no circumstance will and can vouchers be used for accommodation.
Airlines can be fairly strict on their baggage policies so make sure you have booked the correct type of bag and book sports equipment for large items such as boardbags when necessary or not – see http://www.airasia.com/id/en/baggage-info/sports-equipment.page and http://www.fireflyz.com.my/flights/fees (beware that we had issues on Firefly, Penang when they said Sports equipment only covers Scuba and Golf Equipment.) Each bag may weigh no more than 32kg.[/vc_toggle][vc_toggle title=”Do we need return flight tickets and other important flight information?” el_id=”1495090561760-78a996e4-daa1″]Often to travel to Indonesia and the Philippines you will be asked to show your return/exit flight ticket. If you can not show this, you may be asked to buy an exit ticket so be aware of this and buy a flexible ticket where necessary.
We have also had situations where people have been denied their flight as their passport had less than 6 months left before it expired.