FAQ AND CONTACT US
Please take a look at our frequently asked questions below. If your question is still unanswered, send us an enquiry using the contact form at the bottom of the page.
Is Kiteboarding and Kitesurfing the same activity?
Must I be strong to Kiteboard?
Must I be able to swim to Kiteboard?
How long does it take to learn Kiteboarding?
Can I do lessons anytime of the day?
Can I learn together with another person?
Can I merge my lesson hours with a friend or family to get a cheaper package price?
No, each person is treated as an individual person. For example, if you do 4 hours and your friend does 5 hours you can not claim this as a 9 hour package.
Can children take lessons?
What must I bring to lessons?
What is your lesson cancellation policy?
You will be charged U$ 50 if you cancel or “NO Show” with less than 2 hours notice.
Can I rent from you if I can not kite at an advanced level?
Where should I go for lessons - Philippines or Indonesia?
Can I buy alcohol and wear what I like in Lhoknga, Indonesia?
How much luggage do the airlines allow?
Airlines can be fairly strict on their baggage policies so make sure you have booked the correct type of bag and book sports equipment for large items such as boardbags when necessary or not – see http://www.airasia.com/id/en/baggage-info/sports-equipment.page and http://www.fireflyz.com.my/flights/fees (beware that we had issues on Firefly, Penang when they said Sports equipment only covers Scuba and Golf Equipment.) Each bag may weigh no more than 32kg.
Do we need return flight tickets and other important flight information?
Often to travel to Indonesia and the Philippines you will be asked to show your return/exit flight ticket. If you can not show this, you may be asked to buy an exit ticket so be aware of this and buy a flexible ticket where necessary.
We have also had situations where people have been denied their flight as their passport had less than 6 months left before it expired.